Retail & CPG

AI that runs the store
as well as you do.

Demand forecasting, pricing, personalization, GenAI, and supply chain intelligence. Built and deployed at Fortune 100 retailers.

Demand Forecasting & Supply Chain

Enterprise Demand Forecasting

Problem

Inconsistent forecasts across merchandising, supply chain, and finance at a 2,000+ store retailer. Overstocks, stockouts, idle transport.

Solution

Unified forecasting for 200K SKUs across stores and online channels including omnichannel inventory positioning. Scaled team from 5 to 45.

Impact

$3-4B in free cash flow through inventory optimization.

Product Substitution and Complementarity Detection

Problem

Traditional category hierarchies miss context-dependent product relationships.

Solution

Learned product representations that capture substitutability and complementarity from transaction data, feeding into forecasting, pricing, and assortment.

Network Design and Inventory Optimization

Problem

Poorly located warehouses after acquisitions. Inventory arriving too early or too late.

Solution

Simulation-based network design combined with real-time inventory control across the full multi-tier network.

Inventory Accuracy via Sensor Fusion

Problem

Inaccurate inventory counts causing phantom stockouts and lost sales.

Solution

Continuous inventory estimation by triangulating multiple data sources without requiring manual counts.

Supply Risk Management

Problem

Single-source procurement exposed to supply chain disruptions.

Solution

Continuous supplier monitoring with automated risk playbooks that trigger contingency actions.

Pricing & Revenue

Clearance Pricing Optimization

Problem

Multiple prior attempts at pricing optimization had failed. Merchants lost trust.

Solution

Embedded optimization directly in merchant workflows. Merchants see recommendations alongside projected margin impact.

Impact

$100M+ profit impact.

Promotional Lift Estimation

Problem

True incremental lift from promotions was impossible to isolate. Supply chain had no visibility into upcoming promotions.

Solution

Promotional lift models integrated with demand forecasting so promotional plans automatically adjust supply chain planning.

Retail Media Monetization

Problem

A major grocer needed analytics to scale its advertising business.

Solution

Experimentation engines, ad inventory forecasting, and budget-to-segment optimization.

Impact

30% CAGR at 50% margin.

Marketing & Personalization

Omnichannel Personalization

Problem

Generic campaigns sending the same offer to every customer.

Solution

Personalization engines determining the right product, offer, and message for each customer at each moment.

Customer 360 and Churn Prevention

Problem

Customers churn silently. By the time they are "lost," it is too late.

Solution

Unified customer view with next-best-action engine recommending the optimal intervention per customer.

Multi-Touch Attribution

Problem

ROAS attributes sales to a single touchpoint, missing the full customer journey.

Solution

Attribution model that decomposes the contribution of each channel and touchpoint across the full customer journey.

Visual Search for Apparel

Problem

Customers cannot describe visual attributes in keywords.

Solution

Computer vision that matches uploaded images to the product catalog, ignoring background distractions.

Generative AI

GenAI Center of Excellence

Problem

Multiple teams experimenting with GenAI independently without governance.

Solution

25-person CoE owning the governed platform and guardrails. Production use cases across marketing, product content, search, call center, and store operations.

Marketing Copy, Product Images, PDPs, Search, Call Center, Store Chatbot

Deployed

Six production GenAI applications: marketing copy generation, product image creation, PDP content for 200K+ SKUs, semantic search, call center agent augmentation, and an internal chatbot for store and warehouse employees.

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